FAQs

How can I contact AceAutos?

You can email us at sales@aceautos.co where our customer service team will be happy to help you with whatever you need!

How long will my order take to arrive?

All orders are shipped within one working day except bank holidays and will usually arrive within 2-5 working days. If your order does not arrive within this timeframe please allow the courier up to 10 days to deliver, if your item still does not arrive please contact us at sales@aceautos.co.

What if the item(s) I have received are defective/incorrect/damaged?

Please contact us as soon as possible if there is a problem with your order. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.

How do I return an item?

Please contact us at sales@aceautos.co

Can I change / cancel my order?

All our products are shipped within 1 working day excluding bank holidays so please contact us as soon as possible.